Privacy Policy

Who We Are

Our website address is: https://elibas.in.

Comments

If you leave a comment on our Site (available to customers who have purchased from us), we will collect your display name and your comment.

Cookies

This website may use cookies to enhance user experience. Cookies are small files stored in users’ browsers that help remember preferences and improve website functionality. Common uses for cookies on eCommerce websites include remembering shopping cart items, storing login information, and showing personalized content. Users can control cookies through their browser settings.

Who We Share Your Data With

To protect your privacy, we will not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. However, we may disclose your personal information to government authorities or law enforcement agencies if required by law or in response to a valid legal request, such as a court order or subpoena. It’s important to note that we do not share your personal information with any private entities for their own marketing or commercial use.

How Long We Retain Your Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, this means that order information will be retained for 5 years to comply with tax and accounting obligations; account information will be kept as long as your account is active, and inactive accounts may be retained for a few months for security or record-keeping; email addresses for marketing will be kept until you unsubscribe; contact form messages may be deleted after addressing your inquiry or kept for a few months if needed; and reviews and comments will remain on the Site as long as the Site exists.

What Rights You Have Over Your Data

You have certain rights related to your personal information. Specifically, from 20-04-2025, you have the right to access your data (get a copy), rectify it (correct it), erase it (delete it), restrict how we use it, move it (data portability), object to us using it, and withdraw your consent (if applicable). To exercise these rights, please contact us.

Information We Collect

We collect different types of personal information from you depending on how you interact with our Site. For example, when you place an order, we collect your name, phone number, shipping address, and email address. If you create an account, we collect your first name, last name, display name, and email address, and you will receive a system-generated password via email. If you sign up for our newsletter or promotional offers via a popup, we collect your email address. When you contact us through our contact form, we collect your name, email address, phone number (optional), company (optional), subject, and message. Finally, if you leave a comment on our Site (available to customers who have purchased from us), we collect your display name and your comment.

How We Use Your Personal Information

We may use your personal information for various purposes, including to process and fulfill your orders and arrange for shipping, to manage your account and provide you with access to our Site, to respond to your inquiries and provide customer support, to send you marketing emails, newsletters, and promotional offers (if you have opted in) – and you will have the option to opt-out of these communications at any time, to improve our Site and personalize your experience, to display your reviews and feedback on our Site and potentially use them in our testimonials (with your consent), to protect our Site and users from fraud and security threats, and to comply with legal obligations.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include the use of Secure Sockets Layer (SSL) technology for secure communication between your browser and our server, especially when handling sensitive information. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information. As our business grows, we will continue to evaluate and implement further security measures to protect your data.

Children’s Privacy

Our website is intended for adults and does not target or knowingly collect personal information from children under the age of 18. If you are under 18, please do not use our website or provide us with any personal information. If you are a parent or guardian and believe that your child under 18 has provided us with personal information, please contact us immediately at the contact information provided below so that we can take steps to remove the information.

Changes To Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the ‘Effective Date’. We encourage you to review this Privacy Policy periodically for any changes.